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Terms and Conditions


Welcome to Alexa's Beauty Supply & Salon/ By using this website, you agree to be bound by the Terms and Conditions set out below.

References in these Terms and Conditions to "we", "us" and "Alexa's Beauty Supply & Salon/" are to Alexa's Beauty Supply & Salon/

Please read this information carefully as it contains important details about your rights and obligations as well as limitations and exclusions that may apply to you

Please Note that ALL SALES ARE FINAL. No Refunds, Cancellations, & Exchanges will be permitted.  

1. Online Shopping

We truly value you as a customer. We are taking care to ensure that all prices, pictures and descriptions of products appearing on the website are correct. We have made every effort to display as accurately as possible the appearances, colors, textures or finishes of our products that appear on the website. What you see will depend on your monitor and computer equipment, we are therefore unable to guarantee that the product images are an accurate representation of the actual merchandise. We will not be liable if for any reason the website is unavailable at any time or for any period. From time to time, we may restrict access to some parts or all website.

2. Process

Most of the time we do NOT ship orders the same day. It will take 1-2 business days to process your order, regardless of the shipping option selected. We ship Monday through Friday, excluding weekends and holidays. If you placed your order on Monday, your order should ship out on Tuesday or Wednesday. You will receive a tracking number once your order ships. Orders received after 3pm are normally processed the next business day.

2.1 All orders that you place on this website will be subject to acceptance in accordance with these Terms and Conditions.

2.2 Non-acceptance of your order may be due to any one or more of the following non-exhaustive reasons:

The product you ordered is out of stock;

Our inability to obtain authorization for your payment;

We have identified a pricing or product description error;

There is a system or procurement failure.

2.3 When you place an order on our website, we will email your order detailing the product you have ordered, and the payment method used.


3. Tracking Your Order

3.1 Once your payment has cleared, we will process your order. You will receive a confirmation e-mail as soon as your order has shipped with the name of the courier and tracking number link to track your package. The tracking information may take 1 – 2 days to show. Sometimes the tracking information is not updated but you will still receive your order. If there is a problem with your package delivery, please contact the courier directly.  We use the United States Postal Service (USPS) to ship all orders.  To track your order simply follow the instructions below:

* Visit and select the tracking option and put in your tracking number the status of your package.

*Call 1-800-222-1811 customer service and give them your tracking number to get the status of your package.

*Text your tracking number to 28777 to get the status of your package.  Standard message and data rates may apply.

3.2 All of our shipments include Tracking with Delivery Confirmation. If the tracking information confirms that the item has been delivered to your order address, but you have not received your order, please contact couriers at numbers above in order to investigate this issue. We cannot be held accountable for packages where tracking information states the package has been delivered to your order address.

3.3 It is the responsibility of the buyer to make sure that she or he enters the shipping address correctly. However, if you do make a shipping address error, please call us at 1-806-376-1236 to correct the shipping address change. 


4. Shipping

4.1 Currency: U.S. Dollar

4.2 Shipping Region: All States and Territories

4.3 Shipping Method: USPS Priority Mail & USPS First Class Mail

4.5 Shipping Delivery Time: 2-3 Business Days or 2-5 days except international

4.6 Shipping Rates: Determined by weight and distance.


5. Payment Terms

5.1 Terms of payment are always 100% upfront. We accept all major credit cards/debit cards and PayPal. We only accept payment for orders in US Dollar. As soon as you place an order online your credit card/debit card will be charged. Please review your order, items and shipping information carefully.  Once submitted, your order and payment will be processed and cannot be changed for any reason.

5.2 We are taking all reasonable measures, to keep the details of your purchase and payment secure, but, in the absence of negligence on our part, we will not be liable for any loss you may suffer if a third party procures unauthorized access to any data you provide when accessing or ordering from the Alexa's Beauty Supply & Salon/ Our site uses industry-standard Secure Sockets Layer (SSL) technology to provide encryption of personal information such as your name, address and credit card details.

5.3 By buying one of our products, you specifically authorize us to transmit information (including any updated information) or to obtain information about you from third parties from time to time, including, but not limited to, your debit or credit card number or credit reports, to authenticate your identity, to validate your credit card, to obtain an initial credit card authorization and to authorize individual purchase transactions.


6 Product Availability

6.1 Once an item is sold out it will show "out of stock" until restocked. Prices of products may change from time to time. Goods are subject to availability. As there is a delay between the time when your order is placed, and the time when the order is accepted, the stock position relating to particular items may change. If an item, you have ordered becomes out of stock before we accept the order, we shall notify you as soon as possible and you will not be charged for the out of stock items.

6.2 All items are subject to availability.

7. Entire Agreement

These Terms and Conditions constitute the entire agreement of the parties and supersede any and all preceding and contemporaneous agreements between you and Alexa's Beauty Supply & Salon/

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